At Saivex, your privacy is not an afterthought — it is a core design principle. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, engage with our services, or communicate with our team.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of our services immediately.

We collect information you voluntarily provide to us, as well as information gathered automatically when you interact with our website.

Information You Provide

• Name, email address, and contact details submitted via forms
• Project requirements and business information shared during consultations
• Communications sent to us via email, WhatsApp, or other channels

Information Collected Automatically

• IP address, browser type, and operating system
• Pages visited, time spent, and navigation paths
• Referring URLs and search terms that led you to our site

We use the information we collect solely to deliver, improve, and communicate about our services. We never sell your data to third parties.

• To respond to inquiries and deliver the services you request
• To send project updates, invoices, and relevant communications
• To improve website performance and user experience
• To detect, prevent, and address security issues
• To comply with legal obligations and enforce our agreements

We implement industry-standard security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

• All data transmitted is encrypted using TLS/HTTPS protocols
• Access to personal data is restricted to authorized personnel only
• Third-party services we use are vetted for compliance and security

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. In the unlikely event of a data breach, we will notify affected users promptly.

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

• Service providers who assist in operating our website and delivering services (e.g., hosting, analytics)
• Professional advisors such as lawyers or accountants, under strict confidentiality
• Law enforcement or government bodies when required by applicable law

Depending on your location, you may have the following rights regarding your personal data:

• Right to access — request a copy of the data we hold about you
• Right to rectification — correct inaccurate or incomplete data
• Right to erasure — request deletion of your personal data
• Right to object — opt out of certain types of data processing
• Right to withdraw consent — at any time, without affecting prior processing

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

• Client project data is retained for 5 years after project completion
• Communication records are kept for 3 years

When your data is no longer needed, we securely delete or anonymize it so it can no longer be associated with you.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please reach out to us directly.

• Email: hello@saivex.com
• Response time: within 2 business days

We reserve the right to update this Privacy Policy at any time. When we do, we will revise the effective date at the top of this page.